Frequently Asked Questions
Everything you need to know about shopping with Yetch Studio.
What is the standard shipping timeframe?
We typically process orders within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international orders may take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products covered by a warranty?
Yes, all Yetch Studio products come with a 1-year limited warranty against manufacturing defects. If you experience an issue, please contact our support team with your order number.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival.